Investigate the reviews.
Not just read them.
We investigate the 1-star and bad reviews left at UK car dealers — then publish whether they're fair or not. Free to search. Independent always.
Over 200 bad reviews investigated · Every verdict published publicly
Recent Investigations
Updated todayRiverside Motor Group
Manchester · 3 bad reviews investigated
All 3 bad reviews assessed as genuine
Prestige Cars Direct
Birmingham · 4 bad reviews investigated
1 review found unfair, 2 fair, 1 inconclusive
AutoPoint Ltd
Leeds · 6 bad reviews investigated
4 of 6 bad reviews assessed as unfair
How it works
Before you buy, check what we found.
Find the dealer
Search by name, town, or postcode. If we've investigated any of their bad reviews, they'll appear in our records.
See the bad reviews we've investigated
We only investigate 1-star and low-rated reviews. Each one is shown exactly as it was left — with the original platform, date, and text.
Read our verdict: Fair or Unfair
We publish what the evidence shows — whether the bad review stands up, or whether it doesn't. No varnish. No spin.
Our verdicts
What each outcome means.
Every investigation results in one of three published verdicts. The original review and our full reasoning are always shown.
Review found UNFAIR
The bad review doesn't hold up. Evidence points to inauthenticity, fabrication, or a malicious campaign. The original review is shown alongside our finding.
Review found FAIR
The bad review appears genuine. The experience described is credible, the account is established, and the complaint is specific. The reviewer's concern appears legitimate.
Inconclusive
We couldn't gather enough evidence to make a confident call. The review and our investigation notes are published — buyers can judge for themselves.
Our approach
We don't take sides. We investigate the evidence.
We are not paid by dealers. We do not remove reviews. We choose what to investigate independently — and we publish what the evidence shows, whether that helps the dealer or not.
Why trust us
Built on credibility, not marketing.
Our value rests entirely on the integrity of our process. Here is what that looks like in practice.
Independent
No affiliation with any dealership group, review platform, or automotive brand. Our findings are ours alone.
Evidence-based
Every conclusion is backed by documented evidence. We hold a complete file for every investigation we conduct.
No conflicts of interest
We do not take advertising from dealers, own review platforms, or earn commission from any outcome.
Legal & process standards
Our investigations are conducted in accordance with consumer protection legislation and the terms of service of each review platform we engage with. We hold a complete evidence file for every case — including methodology, timestamps, and platform correspondence. Findings are never published without verification.
CarDealerReview.co.uk is a trading name of [Company Ltd], registered in England & Wales. We are not a law firm and do not provide legal advice.